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Customer Testimonials

“I have been working with the Brookmeade Team for almost 3 1/2 years.  Being a former janitorial supply sales person for almost 11 years in my past and now in the Contract Cleaning Industry, I am more technical, demanding and my needs are extremely specific.  They have always put my needs first even over theirs; they truly look out for my best interest.  Also, my customers need answers and solutions as quickly as possible to address their problems and needs.  The Brookmeade Team has never let me down and always provided me with the information, products, delivery and support I need to professionally service my valued customers.  Thank you Brookmeade for putting me, my company and my valued customers first every day!!”

Domenic C. Delegato, Vice President of Operations
Resource Facility Solutions, LLC

“I am the Facilities Manager for a church near Downtown Nashville.  We moved into our new premises about 3 1/2 years ago.  Two days before the Grand Opening another janitorial company close by that I had ordered from fell through on a large part of the order and I was desperate.  I was new to the area and had no idea who I could turn or who could fill my large order on such short notice.  I went online and found Brookmeade Hardware by ‘chance’.  I was connected up with Kim and she immediately went to work to fill my order, going way above and beyond to ensure I had everything I needed, plus more last minute items that came up the day before the Grand Opening as well. I continued to use Brookmeade Hardware after the Grand Opening and have since expanded my orders to include HVAC supplies, light bulbs, hardware, you name it. They nearly always beat or match the prices elsewhere.  But honestly, it’s the service and care that have kept me with Brookmeade. Since that first day, Kim (and others at Brookmeade too) have continued to service me so well that I wouldn’t even dream of going anywhere else.  You just can’t put a price high enough on that kind of service. So, if you want good quality, excellent prices and caring staff who treat their customers like friends and family, then I highly recommend Brookmeade Hardware!”

Sarah Graves, Facility Manager
Church of Scientology & Celebrity Centre Nashville

“I have been in property management for 30 years.  I have always kept an open mind when new companies or products came out.  I give them a chance, but I always go back to Brookmeade Hardware.  You will not find a better company with such a wide variety of products.

It truly makes a difference when you can make one phone call and all your needs are taken care of.  The customer service is excellent, from Nancy that is so pleasant in answering the phone to John that will take your order with professionalism and accuracy.  Pricing is very competitive, and the speed in receiving your order is unsurpassed.  Thanks Brookmeade for making my job a little easier.”

Linda Page, CPM, ARM, Business Manager,
Fogelman Management Group

“I have done business with them for over 36 years and have always found Bill and John Nourse to be exceptional to deal with.  They provide very competitive pricing and outstanding customer service.  They will got the extra mile to serve their customers.  Brookmeade’s longevity and success is directly tied to the way they have done business over the years.  They build relationships rather than going after the quick sale.  I highly recommend Brookmeade Hardware.”

Brenda Thacker
Property Manager

“Brookmeade is our source for janitorial supplies, paper products, dietary chemicals, and laundry chemicals.  Other companies may be bigger, may have more inventory, larger sales force and more delivery trucks.  We do not develop loyalty to vendors because of those things.  We develop loyalties to vendors because of individuals, not companies, and the fact that they provide great customer service and show repeatedly that they care about you as an individual and care about your customers as well.  A salesman once told me ‘The answer is yes! Now, what is the question?’  Brookmeade’s staff may not articulate these words, but it is obvious that they live by them.”

Ken White
Community Care of Rutherford County